Misbrug af narkotika
Misbrug af narkotika og alkohol er strengt forbudt om bord, hvorfor en uanmeldt narkotika– og alkoholtest kan finde sted.
Alle besætningsmedlemmer skal til enhver tid være i stand til at udføre deres pligter på en sikker og forsvarlig måde samt kunne agere korrekt i en nødsituation. Det er derfor ikke acceptabelt at være påvirket af alkohol eller andre rusmidler.
Uautoriserede narkotiske stoffer – dvs. stoffer som ikke er indeholdt i skibets medicinkiste – er bandlyst om bord.
Skibsføreren skal kontrollere besætningens køb og indtagelse af alkoholiske drikke om bord. Salg af alkohol til besætningsmedlemmer og passagerer under 18 år er ikke tilladt.
For skibsfører og besætning på vagt eller tjeneste i øvrigt gælder, at de maksimalt må have 40 mg/100ml (0.4 promille) alkohol i blodet.
Misligholdelse af nærværende politik vil medføre omgående afskedigelse
RYGEPOLITIK
Med Folketingets vedtagelse af lov nr. 512 af 6. juni 2007 om røgfri miljøer er Rederiet forpligtet til at indføre en skriftlig rygepolitik og, i overensstemmelse med loven, håndhæve rygeregler om bord på sine skibe – herunder s/s Lilla Dan.
Det er ikke tilladt at ryge indendørs om bord på skibet. Rygning er kun tilladt på udendørs dæk og skal ske disciplineret og under hensyntagen til andre om bord samt til almindelige sikkerheds-regler.
I tilgift hertil skal særlige rygeregler, der måtte gælde i de havne og på de pladser, hvor skibet måtte opholde sig overholdes.
Der erindres om, at rygning udgør en væsentlig sundhedsrisiko for rygeren og andre om bord, der udsættes for passiv rygning. Rygning om bord kan desuden udgøre en brandrisiko, og skal derfor ske under kontrollerede forhold – alle anvisninger, herunder begrænsninger eller forbud, fra besæt-ningen vedrørende rygning skal følges.
Salg af tobaksvarer til besætningsmedlemmer og passagerer under 18 år er ikke tilladt.
Overtrædelse af rygereglerne vil medføre en advarsel til passageren/medarbejderen. Gentagende overtrædelser kan medføre bortvisning og i grovere tilfælde, for hvad angår medarbejdere, opsigelse.
Denne rygepolitik, og reglerne heri, træder i kraft den 15. august 2007.
SIKKERHEDS- OG MILJØPOLITIK
J. Lauritzen A/S er forpligtet til at sikre, at alle ansatte skal kunne udføre deres arbejde under sikkerheds- og sundhedsmæssige forsvarlige forhold samt med behørig hensyn til beskyttelse af havmiljøet. Sikkerhed og miljøbeskyttelse har derfor højeste prioritet.
Ledelsen er ansvarlig for, at politikkerne er forstået og implementeret på alle niveauer i organi-sationen, og det tilstræbes at eliminere forhold som kan resultere i arbejdsskader, skade på miljøet eller skade på tredjemands ejendom.
Der er udviklet og implementeret et sikkerhedstyringssystem (SMS) hvis effektivitet skal evalueres én gang årligt i forbindelse med interne audits samt gennem øvelser, udarbejdelse af afvigelses-rapporter og evaluering af driftsmæssige hændelser.
Målet er at forebygge fejl og undgå ulykker, forurening eller farlige situationer og samtidig konstant forbedre og udvikle vore systemer til gavn for medarbejdere, passagerer og miljøet
Kristian Mørch
CEO
J. Lauritzen A/S
Rights of passengers traveling at sea
INFORMATION All passengers are entitled to adequate information throughout their travel. This includes details about passenger rights, contact information for enforcement bodies, and conditions of access for disabled passengers and passengers with reduced mobility. In the event of cancellation or delay in departure, passengers have the right to be informed of the delay or cancellation by the carrier no later than 30 minutes after the scheduled time of departure and of the estimated departure and arrival time as soon as that information becomes available.
NON-DISCIMINATORY CONTRACT CONDITIONS All passengers have the right not to be discriminated directly or indirectly based on their nationality or the place of the establishment of the carrier when purchasing tickets sea transport services or cruises.
ASSISTANCE If the travel is expected to be cancelled or delayed for more than 90 minutes beyond its scheduled departure time, the carrier is required to provide passengers with free snacks, meals and refreshments where they are available or can reasonably be supplied. Passengers shall also be offered a choice between 1) an alternative sailing at the earliest opportunity or 2) a full refund which must be paid within seven days.
ACCOMMODATION If the travel is cancelled or delayed and an overnight stay becomes necessary the carrier must provide accommodation free of charge where possible. Accommodation can either be on board the ship or ashore. Transport between the port terminal and ashore accommodation must also be provided. The carrier is permitted to limit the total cost of accommodation ashore to €80 per night and accommodation is limited to 3 nights.
COMPENSATION FOR DELAYS OR CANCELLATION For delays in arrival at your final destination, you may be entitled to compensation of 25% of the ticket price if the delay exceeds:
· 1 hour (for journeys up to 4 hours)
· 2 hours (for journeys between 4-8 hours)
· 3 hours (for journeys between 8-24 hours)
· 6 hours (for journeys over 24 hours)
If the delay exceeds double the times set out above, the compensation will be 50% of the ticket price. If the passenger is travelling on a return ticket the compensation will be calculated based on the price of the disrupted leg. If the price of the ticket is not broken down for the outbound and return legs, the compensation will be calculated based on half of the total ticket price. If the amount of compensation due is less than €6, the carrier is not required to pay the compensation.
Please note compensation does not apply if weather conditions endanger the safe operation of the ship or in case of force majeure.
EXEMPTIONS Passengers are not entitled to rerouting or reimbursement, assistance, accommodation or compensation if they are travelling on an open ticket on which the time of departure is not specified, except where you hold a travel pass or season ticket. Passengers are not entitled to assistance or compensation if you are informed of the cancellation or delay before the purchase of the ticket, if the cancellation or delay is caused by your own fault or by weather conditions endangering the safe operation of the ship or by extraordinary circumstances.
DISABLED PASSENGERS AND PASSENGERS WITH REDUCED MOBILITY Besides the general passenger rights, disabled persons and persons with reduced mobility have the following rights when travelling by sea: (a) access to transport Non-discriminatory access conditions must be in place for disabled passengers and their companions. Carriers cannot refuse reservations, ticket sales, or boarding due to disability or reduced mobility; they must receive the same conditions as other passengers. If safety or design issues prevent boarding, carriers must offer an acceptable alternative. If denied boarding despite having a reservation and notifying the carrier of needs, disabled passengers or passengers with reduced mobility can choose between reimbursement or re-routing, if safety allows. No additional charges can be imposed. (b) special assistance Disabled passengers are entitled to free assistance in ports and on ships, including help with boarding and disembarking. You must notify the carrier of specific needs at the time of reservation or ticket purchase. For additional assistance, you must notify the carrier at least 48 hours in advance. (c) compensation for loss of or damage to mobility equipment If mobility equipment is lost or damaged due to the carrier’s fault, compensation equal to the replacement value or repair costs must be provided by the carrier.
COMPLAINTS Complaints regarding your carriage must be directed to the carrier by email at hello@lilladan.dk. You must submit the complaint within two months of the incident. The carrier will respond within one month and provide a final reply within two months. If you are not satisfied with the response, you can file a complaint to the Danish Maritime Authority at dma.dk.
Rights of passengers in the event of accidents
COMPENSATION FOR DEATH OR PERSONAL INJURY If death or injury of the passenger is caused by a shipping incident, the passenger has a right to compensation from the carrier of up to 250.000 SDR in any event, with the exception of circumstances beyond the carrier's control (i.e. act of war, natural disaster and act of a third party).
Compensation can go up to 400.000 SDR unless the carrier proves that the incident occurred without his fault or neglect. If death or injury of the passenger is not caused by a shipping incident, the passenger has a right to compensation from the carrier up to 400.000 SDR, if he/she proves that the incident was the result of the carrier's fault or neglect.
COMPENSATION FOR LOSS OR DAMAGE TO CABIN LUGGAGE If loss or damage is caused by a shipping incident, the passenger has a right to compensation from the carrier of up to 2.250 SDR, unless the carrier proves that the incident occurred without his fault or neglect. If loss or damage is not caused by a shipping incident, the passenger has a right to compensation from the carrier of up to 2.250 SDR, if he/she proves that the incident was the result of the carrier's fault or neglect.
COMPENSATION FOR LOSS OR DAMAGE TO OTHER LUGGAGE All passengers have a right to compensation from the carrier of up to 12.700 SDR (vehicles, including luggage carried in or on the vehicle) or 3.375 SDR (other luggage), unless the carrier proves that the incident occurred without his fault or neglect.
COMPENSATION FOR LOSS OR DAMAGE TO VALUABLES All passengers have a right to compensation from the carrier of up to 3.375 SDR for the loss of or damage to monies, negotiable securities, gold, silverware, jewelry, ornaments and works of art, only when these have been deposited with the carrier for the agreed purpose of safe keeping.
COMPENSATION TO A PASSENGER WITH REDUCED MOBILITY FOR LOSS OR DAMAGE TO MOBILITY EQUIPMENT OR OTHER SPECIFIC EQUIPMENT If loss or damage is caused by a shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, unless the carrier proves that the incident occurred without his fault or neglect. If loss or damage is not caused by a shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, if the passenger proves that the incident was the result of the carrier's fault or neglect.
ADVANCE PAYMENT IN THE EVENT OF A SHIPPING EVENT In case of a shipping incident resulting in death or personal injury, you or your beneficiaries are entitled to an advance payment of at least 21,000 EUR within 15 days to cover immediate economic needs.
WRITTEN NOTICE In case of damage to cabin or other luggage, the passenger must give timely written notice to the carrier. Failure to do so will result in the passenger losing his/her right to compensation. In cases of apparent damage, written notice must be given before or at disembarkation for cabin luggage, and before or at re-delivery for other luggage. In cases of non-apparent damage to or loss of luggage, written notice must be given within 15 days from disembarkation or redelivery.
TIME LIMITS In general, any action for damages before a competent court must be introduced within a period of 2 years. The starting point of this limitation period may differ depending on the nature of the loss.
EXEMPTIONS Liability of the carrier can be reduced if the carrier proves that the death of or personal injury to a passenger or the loss of or damage to his luggage was caused or contributed to by the fault or neglect of the passenger. The limits on the different amounts for compensation will not apply if it is proved that the damage resulted from an act of the carrier, done with the intent to cause such damage or with knowledge that such damage would probably result.
The above rights are subject to certain exceptions under the regulation (EU) No 1177/2010 when travelling by sea and inland waterways and regulation (EU) No 392/2009 liability of carriers of passengers by sea in the event of accidents, full details of which can be obtained from søfartsstyrelsen.dk.